Privacy Policy

Last Updated: August 2026Villette (“Villette,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit villettecoffeecart.com (the “Website”), request a quote, communicate with us, book our services, or otherwise interact with Villette.By using our Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:NameEmail addressPhone numberCompany or organization nameEvent date and locationEvent typeEstimated guest countService preferencesInformation about your event, venue, or requested servicesCommunications you send to usBilling or transaction-related informationAny other information you choose to provide through our forms, email, text messages, or other communicationsWe do not ask Website visitors to provide Social Security numbers or similar sensitive identification information through our standard inquiry forms.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically through cookies and similar technologies. This may include:IP addressBrowser and device typeOperating systemPages viewedReferring website or sourceApproximate location derived from your IP addressDate and time of visitsWebsite interactions and usage informationThis information helps us operate, secure, understand, and improve our Website and marketing.

2. How We Collect Information

We may collect personal information when you:Submit a quote or inquiry formContact us by email, phone, or text messageRequest information about our servicesBook or purchase servicesSubscribe to marketing communicationsCommunicate with us regarding an eventInteract with our WebsiteOtherwise voluntarily provide information to VilletteWe may also receive information from service providers that help us operate our Website and business.

3. How We Use Your Information

We may use personal information to:Respond to inquiries and quote requestsPrepare and send proposals or pricingCommunicate about your eventProcess and manage bookingsProvide catering and beverage servicesProcess transactions and maintain business recordsCoordinate event logisticsProvide customer serviceSend service-related communicationsSend marketing communications when permittedImprove our Website, services, and customer experienceAnalyze Website usage and performanceMaintain the security of our Website and systemsPrevent fraud or misuseComply with legal, tax, accounting, and regulatory obligationsProtect the rights, property, and safety of Villette, our customers, employees, and othersWe may also use information for other purposes disclosed to you when the information is collected.

4. Email Communications

If you request a quote, book an event, or otherwise communicate with Villette, we may send emails necessary to respond to your request and manage our business relationship with you.We may also send promotional emails, newsletters, event inspiration, service announcements, or other marketing communications where permitted by law.You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.Unsubscribing from marketing communications will not prevent us from sending communications necessary to respond to an active inquiry, administer a booking, provide contracted services, process a transaction, or communicate other non-promotional information.

5. Text & SMS Communications

If you provide your phone number and consent to receive text messages from Villette, we may use text messaging to communicate regarding inquiries, quotes, bookings, event logistics, or other matters consistent with the consent you provided.Where applicable and with appropriate consent, we may also send promotional text messages.Message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary.You may opt out of promotional text messages by following the opt-out instructions provided in the message, such as replying STOP, where applicable.Opting out of promotional text messages does not affect other communications you have requested or communications that may be necessary to administer an existing business relationship where permitted by law.We do not sell phone numbers or text-message consent information to third parties for their independent marketing purposes.

6. Cookies & Similar Technologies

Our Website may use cookies and similar technologies to operate properly, remember preferences, understand Website traffic, measure performance, maintain security, and improve the visitor experience.Cookies are small files or pieces of information stored on or associated with your device when you visit a website.Our Website platform and other service providers may also use cookies or similar technologies in connection with Website functionality, analytics, security, and related services.You can manage or disable cookies through your browser settings and, where available, through Website cookie controls. Disabling certain cookies may affect the functionality or performance of portions of the Website.

7. Analytics

We may use analytics tools and Website-platform analytics to better understand how visitors find and use our Website.These tools may collect information such as pages visited, general geographic information, device and browser information, referring sources, and interactions with Website content.We use this information to evaluate Website performance, understand visitor interests, improve our content, and make business and marketing decisions.

8. How We Share Information

We do not sell personal information to third parties for monetary compensation.We may disclose personal information when reasonably necessary to operate our business, fulfill your requests, or provide our services.This may include sharing information with service providers that assist us with:Website hosting and operationInquiry and contact forms. Customer and booking managementEmail and text communicationsPayment processingAccounting and business administrationWebsite analyticsMarketing technologyCloud storageEvent operations and fulfillmentOther services necessary to operate VilletteThese providers may process personal information on our behalf or according to their own applicable terms and privacy practices.We may also disclose information when:Required by applicable law, regulation, subpoena, court order, or other legal processNecessary to protect our legal rightsNecessary to prevent fraud or protect safetyNecessary in connection with a business transaction such as a merger, acquisition, restructuring, financing, or sale of business assetsYou direct or authorize us to disclose the informationWe may use or disclose aggregated or de-identified information that does not reasonably identify an individual.

9. Payment Information

When you make a payment, payment information may be collected and processed by third-party payment processors or financial institutions.Villette may receive transaction-related information necessary to confirm and administer your payment, but payment card information may be processed directly by the applicable payment provider.Payment providers maintain their own privacy and security practices.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain customer and business records, administer contracts, resolve disputes, meet tax and accounting requirements, comply with legal obligations, and protect our legitimate business interests.Retention periods may vary depending on the type of information and the reason it was collected.When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

11. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.However, no website, electronic communication, database, or method of electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

12. Your Privacy Choices & Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.These may include the right to request:Access to certain personal information we maintain about youCorrection of inaccurate informationDeletion of certain personal informationInformation regarding how personal information is used or disclosedWithdrawal of consent where processing is based on consentNot every right applies in every circumstance or jurisdiction, and certain information may need to be retained for legal, contractual, accounting, security, or legitimate business purposes.To submit a privacy request, contact us at:info@villettecoffeecart.comWe may take reasonable steps to verify your identity before processing certain requests.

13. Marketing Choices

You may opt out of promotional emails by clicking the unsubscribe link contained in a marketing email.You may opt out of promotional SMS communications using the instructions contained in the applicable message.You may also contact us directly to request changes to your marketing preferences.Opting out of marketing does not prevent Villette from communicating with you about an inquiry, active booking, transaction, event, or other existing business relationship.

14. Children's Privacy

Our Website and services are intended for adults seeking information about catering, beverage, and event services and are not directed to children.We do not knowingly collect personal information directly from children under the age of 13 through the Website.If we become aware that we have collected personal information directly from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

15. Third-Party Links

Our Website may contain links to websites, social media platforms, or services operated by third parties.Villette does not control the privacy practices of these third parties. When you leave our Website or interact with a third-party service, that provider's privacy policy and terms may apply.We encourage you to review the privacy policies of third-party services you use.

16. Business Transfers

If Villette is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction as permitted by applicable law.

17. Legal Disclosures

We may preserve, use, or disclose personal information when we reasonably believe doing so is necessary to comply with applicable law, respond to valid legal process, enforce agreements, protect our rights or property, investigate fraud or security concerns, or protect the safety of Villette, our customers, employees, or others.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Website, services, business practices, technology, or legal requirements.When we update this Privacy Policy, we will revise the Last Updated date at the top of this page.We encourage visitors to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or would like to update your communication preferences, please contact us:

Villette
South Florida, United States
Email: info@villettecoffeecart.com
Website: villettecoffeecart.com